jerusalemsite.com - clothing and gifts
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POLICIES

We would like to thank you for shopping online with us!

If you are not completely satisfied with your purchase, we will issue a refund to your credit card within 30 days of purchase. Returns and exchanges are offered for online purchases only.

If you request an exchange, we will not charge you additional shipping to ship your exchanged item(s). This applies to our standard shipping method. Please note that the original cost of shipping is non-refundable unless there was a mistake or error with your order.

For more information about refunds or exchanges, please contact us.

RETURNS

We will issue a refund for the original amount paid on the merchandise returned, excluding the shipping and handling fees unless we have made an error with your order.

• Refunds will be issued on merchandise returned within 30 days of the initial purchase.
• Refunds are issued in the original form of payment unless otherwise requested.

EXCHANGES

If you request an exchange, shipping charges will not be added to your order.

PROCESSING TIME

Allow 5 business days from the date we receive your package to process your return or exchange.
If a credit card refund is issued, allow an additional 2-4 business days for the credit to post to your credit card account and 1-2 billing cycles for the transaction to reflect on your billing statement since each bank's processing time varies.

SECURITY

When you place an order with Jerusalem™, you shop in a safe and secure 128-bit encrypted SSL environment. Rest assured your personal and transaction information is safe with us.

PRIVACY POLICY

Jerusalem takes your privacy very seriously. We do not share, sell or rent the information you provide us when you visit our web site, contact us or place an order with us. Any information we do collect is strictly for our own demographic use.